DOH HERDS Survey: Multiple Contacts Requested for HCS

Lisa Volk and Jackie Pappalardi in Clinical & Quality

DOH is requesting that at least 2 individuals be assigned to Health Commerce System roles to complete the daily COVID-19 Survey and be available to answer any calls or respond to questions from the DOH.

The Daily COVID-19 Survey is used to capture data necessary to help the Department policy decisions including the allocation of valuable resources. The daily survey is due by 1:00pm every day, seven days per week. 

With respect to the coming holiday season, it is imperative that all providers assign at least two individuals capable of meeting the daily deadline and are available to answer any calls from the Department of Health for each of the following Health Commerce System roles: 

ACFs

Nursing Homes

Hospice & Home Care Agencies

  • Administrator
  • Data Reporter
  • Director of Resident Services
  • Emergency Response Coordinator
  • HPN Coordinator

 
  • Administrator
  • Director of Nursing
  • Data Reporter

 
  • Administrator
  • Data Reporter
  • Director of Patient Services
  • Emergency Response Coordinator
  • HPN Coordinator

 

Inquiries related to COVID-19 may be referred to the following program-specific email addresses: 

covidadultcareinfo@health.ny.gov;
covidnursinghomeinfo@health.ny.gov; and
covidhomecareinfo@health.ny.gov.


NYSHFA/NYSCAL CONTACTS:

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15

Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16