COVID-19 EMOTIONAL SUPPORT HELPLINE 1-844-863-9314 Open 8 AM - 10 PM, 7 days a week

Jackie Pappalardi and Lisa Volk

The Office of Mental Health has implemented the COVID-19 EMOTIONAL SUPPORT HELPLINE 1-844-863-9314, with an option for callers to indicate they are healthcare worker and/or first responder and will be linked directly to specialized volunteers trained to offer help and support with feelings of anxiety, stress, depression, trauma, and grief. The helpline is open 8 AM - 10 PM, 7 days a week. Attached is a poster that can be displayed in your facility.


Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15